• Installation, Care and Maintenance

     

  • Introduction
    By visiting, viewing, or ordering from our website you agree to acknowledge and be bound by the Terms and Conditions outlined in this agreement. This Agreement outlines the trading Terms and Conditions bound to all WheelsAPE Industries Australia Pty Ltd. ABN: 20 645 380 721 transactions incorporating but not limited to online, fax, phone, and email orders. Furthermore, this agreement outlines specific terms of use applicable to all aspects of our website. The words we, us, our, WheelsAPE Industries Australia Pty Ltd. ABN: 20 645 380 721 mean WheelsAPE Industries Australia Pty Ltd. ABN: 20 645 380 721 of “172 Canterbury Road, Bayswater North VIC 3153 Australia”. The words "you" and "your" refer to registered users, customers, resellers, associates, suppliers, or general public visitors to our Web Site. We may amend this Agreement at any time at our discretion by posting the amended terms on our Site. Any amendments to this document will be posted in the online News facility and welcome page. Except as stated below, all amended terms shall automatically be effective immediately after they are posted in the online News facility. This Agreement may not be otherwise amended except through a written request from you (signed) and agreed by us (signed). This agreement is effective on 01/09/2020.
    Governing Law
    The Terms and Conditions of this agreement are governed by the applicable statutory rules and regulations enforced by the Federal Government of Australia and the applicable State Government of the user purchasing the goods.
    Intended Use
    1.All material including but not limited to text, images, multimedia, advertisements, and downloadable content is published by us and made available to worldwide audiences. If you access this website outside of Australia, you do so at your own risk and you must comply with the rules and regulations enforced by your respective jurisdiction.
    2.You agree differing terms and conditions exist between local (Australia) and international customers.
    3.The general public of all ages may view all publicly available material and only copy it for personal use. You may only use the material for commercial purposes when you have prior written consent from WheelsAPE Industries Australia Pty Ltd. ABN: 20 645 380 721.
    4.Registered users may be but are not limited to the general public, employees, or representatives of companies, associations, governments, or any other corporate entity.
    Disclaimer and Limitation of Liability
    1.All material on our website is provided to you "as is" and "as available". We do not warrant or guarantee the accuracy, adequacy, or completeness of this material, and expressly disclaim liability for mistakes, misleading or absent information.
    2.To the maximum extent permissible by law and unless otherwise specified, we do not warrant, guarantee or make any representations and warranties of any kind, whether express, implied, or statutory.
    3.To the maximum extent permissible by law and unless otherwise specified, we do not warrant, guarantee or make any representations and warranties of any kind, whether express, implied, or statutory.
    4.Whilst we promise to actively combat malicious activities, we do not warrant, guarantee or make any representations our website will be safe from such behavior including but not limited to viruses, hackers, or denial of service attacks. Furthermore, we do not warrant, guarantee or make any representations that our website will be fully accessible at all times and disclaim any loss or damages as a result of it being unavailable.
    5.To the maximum extent permitted by law, we disclaim liability for any damages, including, without limitation, direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including without limitation lost or misdirected orders, lost profits, lost registrations, lost goodwill, or lost or stolen programs or other data, however, caused and under any theory of liability arising out of or in connection with (1) use of this site, or the inability to use this site by any party; or (2) any failure or performance, error, omission, interruption, defect, delay in operation or transmission; or (3) line or system failure or the introduction of a computer virus, or other technical sabotage, even if we or our employees or representatives are advised of the possibility or likelihood of such damages, losses or expenses.

     

    Installation, Care and Maintenance

     

    Inspection and installation

    1) Inspect the products immediately upon receipt and before installing the wheels. Once the products have been installed/mounted, the products cannot be returned for credit and charges will be assessed for any work that may be required to solve the problem. Verify that the products have the correct specifications, finish and other detail for your application ALL THE INFOMATION MUST BE CONFIRMED BEFORE INSTALLATION OF THE PRODUCTS.
    2) Wheels: Only use tubeless tires consistent with the vehicle manufacturer’s recommended sizes for the wheels you have chosen. Using tires that do not conform to the vehicle or tire manufacturer’s recommendations may result in serious safety issues related to undersized or oversized fitments. Rseries wheels are NOT RESPONSIBLE for damage related to incorrect tire sizes such as vehicle transmission, AWD systems, body panels/trims, or other affected areas.
    3) Wheels: Before installing the wheels, the tire bead seat area should be generously lubricated.
    4) Wheels: Install the wheels by using CONTACT FREE tire mounting machines only.
    5) Wheels: Use STICK-ON WEIGHTS ONLY. Clip-on weights can cause damage to the wheels and their use will void certain portions of the warranty.
    6) Wheels: After the wheels and tires have been placed on the car, take a short test drive. Re-check the torque values of each lug nut/bolt and make sure that they are torqued to the manufacturer’s recommended specifications.
    7) Wheels: If you intend to use one of your original equipment wheels as a spare, make sure that you keep a set of the correct lug nuts/bolts and a properly sized lug wrench in the car at all times. In most cases, Rseries wheels utilize the original equipment lug nuts/bolts, however, this may not be possible in all cases.

     

    Long-term care

     

    1) 2 & 3-Piece Wheels – Under no circumstances should you or anyone else loosen or remove any of the wheel assembly bolts. Doing so will automatically void the warranty on the product.

    2) To keep your wheels looking like new always, regular cleaning is highly recommended. It is mandatory in order to maintain the wheels' finish while using in adverse weather climates or on the roads with salt or chemicals. Please follow these guidelines:

    1. a) Never use any chemical-based cleaners or harsh cleaning solutions.

    2. b) Use only mild soap and water with a soft, non-abrasive cloth rag to clean the wheels of dirt and debris.

    3. c) Spray-on, hose off type cleaners are strictly prohibited

    4. d) Do not clean the wheels when the wheels are still not cooling due to the running of the vehicle - wait until the wheels have cooled down before trying to clean them. Cleaning them in shade is highly recommended.

    5. e) You can apply a soft paste or spray on wax to your wheels to ease maintenance and improve wheel appearance on clear-coated, painted, or chrome wheels; this is not advised for unprotected polished surfaces.

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This site is owned and operated by WheelsAPE International Holding Ltd.. (hereafter referred to as “WheelsAPE International Holding Ltd.”). This policy is relevant to all Internet properties owned by Wheel Pros.
TYPE OF INFORMATION WE COLLECT
WheelsAPE International Holding Ltd. collects information if you visit our Internet properties AND register for a contest or a newsletter, purchase products, obtain information regarding one of our products, enrol as a member in an online community owned by WheelsAPE International Holding Ltd., request other information, or otherwise communicate with us about our offerings. The information we collect about you can include name, address, telephone number, e-mail address, credit card number and expiration date, password, purchase history, IP address, what web sites visitors come from, which pages are visited at this web site, and information about online activities that are directly linked to them.
WheelsAPE International Holding Ltd. uses Google Analytics to collect data about our traffic via Google advertising cookies and identifiers, in addition to data collected through a standard Google Analytics implementation. For more information, or to learn how to opt out, please visit http://www.google.com/intl/en-GB/policies/privacy
USE OF THIS INFORMATION
WheelsAPE International Holding Ltd. will collect and use your information to render services to you; respond to your inquiries; market and sell to you products, programs, and services offered by WheelsAPE International Holding Ltd.. WheelsAPE International Holding Ltd. will not sell or rent your information to any other companies or affiliates. In addition, WheelsAPE International Holding Ltd. may use information to conduct other legitimate business activities, such as protecting the security of the Internet properties and of WheelsAPE International Holding Ltd. networks, guarding against potential liability, engaging in debt collection, responding to a court order or subpoena, preventing fraud, complying with law, and complying with a legally permitted inquiry by a government agency or regulator.
If necessary for the purposes mentioned above, WheelsAPE International Holding Ltd. may transfer your information to third parties and these third parties may use your information for such purposes. These third parties may include WheelsAPE International Holding Ltd.’ dealers, advisors, companies providing products and services (such as IT systems suppliers) to WheelsAPE International Holding Ltd. and, to the extent required by law, regulatory authorities (including tax authorities).
If the version of this Internet property you are using allows you to purchase products or services online, your information will be used to complete any transactions you wish to enter into, including credit card processing and credit checks. Please note that WheelsAPE International Holding Ltd. dealers are independent from WheelsAPE International Holding Ltd..
In addition, in the event that all or any part of WheelsAPE International Holding Ltd. is sold to a third party, we may transfer your information to the third party buyer as part of the assets of the business.
We may share anonymous aggregated demographic and general trend information with any third party we choose.
YOUR CHOICES
You may request, at any time, that the information you provide not be used for direct marketing purposes by WheelsAPE International Holding Ltd. by indicating at your time of purchase that you do not wish to receive these communications or by “opting out” when you do receive a communication. opt outs are present at the bottom of all communications.
Written correspondence for removal from our direct marketing efforts should be made to:
WheelsAPE International Holding Ltd. 
6/18 Star House. 3 Salisbury Road. Tsim Shatsui. HongKong 

OUR USE OF “COOKIES” AND OTHER COMPUTER INFORMATION
As is the case with many sites, when you visit Internet properties and complete a registration form, we will place a “cookie” on your computer, which helps us identify you more quickly when you return. Cookies are small pieces of information stored by your browser on your computer’s hard drive and are used in website system administration to keep track of movement of an individual from one screen to another. We will use “cookies” alone or in conjunction with other devices described below, to understand how you arrived at our web sites, to determine which pages or information you find most useful or interesting at our own web sites, and to make choices about how to deliver the most relevant marketing messages about our products to you. This information may also be used by our staff to detect and resolve web site problems and to assist with customer support concerns.
Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent acceptance a “cookie” offered by a web site. If you experience any problems using our website, please contact:
WheelsAPE International Holding Ltd. 
6/18 Star House. 3 Salisbury Road. Tsim Shatsui. HongKong 
info@WheelsAPE.com
DATA SECURITY
To prevent unauthorized access to your information, we have put in place physical, electronic, and managerial procedures (including Secured Socket Layer technology for credit card transactions). We will use various electronic means to keep transaction information transferred over the Internet as secure as generally available transaction technology reasonably permits.
OUR COMMITMENT TO CHILDREN’S PRIVACY
We recognize the importance of protecting the privacy of children. For this reason, we do not collect or maintain information from children we know are under 13 except as permitted by law.
CALIFORNIA CONSUMER PRIVACY ACT
Effective as of January 1, 2020
If you are a California resident, the processing of certain personal data about you may be subject to the California Consumer Privacy Act (“CCPA”) and other applicable California state privacy laws. Beginning January 1, 2020, the CCPA gives you certain rights with respect to the processing of your personal data (known as “personal information”, as described in under the CCPA).
This supplement provides additional privacy disclosures and informs you of your additional rights as a California resident, and should be read in conjunction with our Privacy Policy.
Personal Information Collected and Processed
Wheel Pros Privacy Policy sets forth the categories of personal information that Wheel Pros collects and processes about you, a description of each category, and the sources from which we obtain each category.
Requests to Exercise Your Rights
RIGHT TO KNOW REQUEST – Under the CCPA, you have a right to request information about our collection, use, and disclosure of your personal information over the prior 12 months, and ask that we provide you with the following information:
1.	Categories of and specific pieces of personal information we have collected about you.
2.	Categories of sources from which we collect personal information.
3.	Purposes for collecting, using, or selling personal information.
4.	Categories of third parties with which we share personal information.
5.	Categories of personal information disclosed about you for a business purpose.
If applicable, categories of personal information sold about you and the categories of third parties to which the personal information was sold, by category or categories of personal information for each third party to which the personal information was sold.
To make a verifiable request for information about the personal information we have collected about you, please access your Privacy Settings in your account profile to make a request by using the ‘Contact Us’ form on the Privacy Centre and select the option “I want to make a download a copy of my data” or emailing us at info@WheelsAPE.com.
 
RIGHT TO DELETE REQUEST – You also have a right to request that we delete personal information, subject to certain exceptions. You may exercise your right to delete by using the ‘Contact Us’ form on the Privacy Centre and selecting “I want to permanently delete my data” or emailing us at info@WheelsAPE.com.
HOUSEHOLD REQUESTS – We currently do not collect household data. If all the members of a household makes a Right to Know or Right to Delete request, we will respond as if the requests are individual requests.
REQUESTS, GENERALLY – Please note, if you did not register for a newsletter or contest, or purchase a product, we will not have enough information about you to verify your Right to Know and Right to Delete requests, as we do not keep sufficient information necessary to reidentify and link you to a prior visit to the website where data may have been collected. As such, we will be unable to verify and honour your requests. You may make a verifiable consumer request related to your personal information twice per 12-month period. We will not discriminate against you for exercising any of your rights under the CCPA.
REQUESTS MADE THROUGH AGENTS – You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.
Disclosures of Personal Information for a Business Purpose
In the preceding 12 months, Wheel Pros has disclosed certain data from the following categories of personal information to the categories of recipients who registered for a newsletter or contest, or purchased product, for one or more business purposes:
User Data
Usage Data
Payment and Purchase Data
Contests, Surveys and Sweepstakes Data
Sale of Personal Information
Under the CCPA, a “sale” means providing to a third party personal information for valuable consideration. It does not necessarily mean money was exchanged for the transfer of personal information. We have taken substantial steps to identify whether any of our data sharing arrangements would constitute a “sale” under the CCPA. Due to the complexities and ambiguities in the CCPA, we will continue to evaluate some of our third party relationships as we wait for final implementing regulations and guidance. For example, it is currently unclear whether the use of certain types of advertising partners would be considered a sale under CCPA. We provide Usage Data to advertising partners, which enables us to provide you with interest-based advertising. If you prefer not to receive interest-based advertising, please opt out by going to your account privacy settings and using the tailored ads opt out toggle. For more information on interest-based advertising, please see our Privacy Policy and Cookie Policy. We will continue to update our business practices as regulatory guidance becomes available and provides clarity on what constitutes a sale transaction, particularly in the advertising ecosystem.
Contact Us
You may contact us by emailing us at info@WheelsAPE.com or using the ‘Contact Us’ form on the Privacy Centre.
HOW TO CONTACT US
If you have questions about our Privacy Policy or its application, please write to us at: info@wheelsAPE.com 
6/18 Star House 
3 Salisbury Road
Tsim Shatsui 
HongKong 
LINKS
To improve your web experience, WheelsAPE International Holding Ltd. posts third party links to websites that are relevant. When you click on one of these links, you will be transferred out of our web site and connected to the web site of the organization or company that you selected. Because WheelsAPE International Holding Ltd. does not control these sites (even if an affiliation exists between our web sites and a third-party site), you are encouraged to review their individual privacy notices. If you visit a web site that is linked to our sites, you should consult that site’s privacy policy before providing any information.
CHANGES IN PRACTICES
This Privacy Policy may change from time to time, and any changes will be posted here. If we materially change our privacy practices to permit us to share more information about you than we stated we would share, or to permit disclosures of information about you to additional types of parties, we will take reasonable measures to inform you of these changes in advance. You will then have a reasonable opportunity to change you opt-out preference.
LEGAL NOTICE
A link to our Legal Notice can be found on every page of an WheelsAPE International Holding Ltd. Internet property.